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The Red Townhouse, Penrith
To get in touch

+44 (0)1768 866914
+44 (0)7917 664695

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Spring 2018 - Latest News & Events

Penrith Goes Orange

The annual Penrith Goes Orange festival (in conjunction with the Worlds Original Marmalade Festival at nearby Dalemain House), takes place on Saturday 17th March in Penrith town centre. The town is turned orange with and array of orange themed stalls, together with loads of music and entertainment. The event is FREE. There is also a free shuttle bus to take you out to historic Dalemain House for even more marmalde and orange !

More details can be found on the dedicated website for this event at penrithgoesorange

Touring Routes

We have been working on some self guided touring routes for motorbike or car. These will be particularly useful if you are not in the area for many days and want to see as much as you can while you are here in Cumbria. We have three route to choose from:

1) Lake District Mountain Passes - a drive or ride through all the tarmaced mountain passes. Probably a full day including stops for coffee, lunch, photos, etc., approx. 120 miles.

Read more ...

B&B Training - Quality Assurance/Star Ratings - The Future ?

Which is best in 2017 ?

Which is your 'go to' source for information about standards of accommodation ?

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We have set out our current thinking in the article below.

Star Ratings (Quality Assurance Schemes)

Traditionally star rating schemes have been awarded to accommodation providers following an annual inspection, based on set criteria and a subjective interpretation by the individual carrying out the inspection !

These are awarded either by one of Visit Britain, Visit Wales, Visit Scotland or Tourism Northern Ireland. They are also still awarded by the AA. Since 2006 these organisations have collaborated to produce Common Quality Standards. This means for example, if you have been inspected and have a rating from Visit England, you could just apply for an associate membership with the AA, without the need for any further inspection – because the quality standards are the same.

Awards take the form of stars or diamonds, usually on a scale of 1 to 5, with 5 being the highest. There are often additional awards such as welcome schemes for walkers and cyclists or for breakfast quality, as well as enhanced Silver and Gold star ratings.

For information, the RAC scheme was discontinued in 2006. All RAC branding should have been removed by now.

‘Quality’ in the Modern Age

Since around the same time, i.e. 2006, there has been an exponential growth in user generated content on the internet, which in this context has taken the form of online reviews by guests across multiple sites, Online Travel Agents (OTA’s) and meta search sites such as Trivago awarding their own stars and comments, reviews and photos on social media.

Has the opportunity for guests to leave their own reviews, e.g. on Tripadvisor, Google, Booking.com or facebook, made the need for a traditional star rating obsolete ?

Read more ...

B&B Training Courses

We have already run a number of our bespoke training courses this year for clients looking to open or take over B&B's and guest houses all over the UK including Seaford in Sussex, Whitby and Blackpool. Our last course are hoping to reopen a former guest house in rural Pembrokshire. Read their fantastic review below:

" Phil and I thoroughly enjoyed our stay at the Red Townhouse and would highly recommend it. We would also highly recommend the B&B course that they run we found it incredibly insightful and very informative- thank you Richard and Elaine for a very enjoyable stay. "

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There are no fixed dates - all courses are bespoke and designed to meet client requirements,although usually training is over 2 days with either 2 or 3 nights accommodation, depending on how far you need to travel. We do like you to stay with us in our B&B so you can immerse yourself in all things B&B whilst you are learning and as such, any potential dates are subject to availability.

 

 

 

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May Offer

*Book Direct Deal*

10% discount, available until 20th May, subject to availability

For the best deals, always book direct !

View Details

B&B Courses

Elaine and Richard at The Red Townhouse have designed a comprehensive 2 day course on the day to day running of a B&B or small guest house.

View Details

From the blog...

  • Spring 2018 - Latest News & Events +

    Penrith Goes Orange The annual Penrith Goes Orange festival (in conjunction with the Worlds Original Marmalade Festival at nearby Dalemain Read More
  • B&B Training - Quality Assurance/Star Ratings - The Future ? +

    Which is best in 2017 ? Which is your 'go to' source for information about standards of accommodation ?       Read More
  • B&B Training Courses +

    We have already run a number of our bespoke training courses this year for clients looking to open or take Read More
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Contact Us

+44 (0)1768 866914
+44 (0)7917 664695

113 Lowther Street,
Penrith, Cumbria CA11 7UW
sayhello @ redtownhousebandb.co.uk

 

 

 

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